New patients
What to expect on your first visit
Most uncertainty about seeing a new dentist comes from not knowing how the visit will run. Here is exactly how it works.
Request an appointment
Use the form, WhatsApp or phone the practice. Tell us roughly what you need.
Receive confirmation
Our front desk contacts you to confirm a time that works and how long to allow.
Visit the practice
Arrive a few minutes early. Bring your ID, medical aid details and any previous records.
Meet your dentist
We discuss your history and concerns before any examination begins.
Discuss your treatment plan
You leave with findings explained and, if needed, a written plan with costs.
What to bring
- Your ID document
- Medical aid details, if you have cover
- A list of any medication you take
- Previous dental records or radiographs, if available
Nervous about the dentist?
Very common, and not something to apologise for. Tell us when you book — we will allow extra time, explain everything before it happens, and stop whenever you ask.
Medical aid and payment
Schemes we accept
We can submit quotes and treatment codes to your scheme before treatment begins, so you know what is covered and what you would pay yourself.
Cash-paying patients receive a written quote up front.